When selecting a customs broker for exports to Russia, enterprises are most worried about issues such as insufficient qualifications, lack of local resources, and shirking of responsibilities. Russia’s customs clearance policies are rigorous and processes are complex. Coupled with language and cultural differences, ordinary brokers often cause cargo detention at ports and additional costs due to deviations in policy interpretation and omissions in document review. In fact, a reliable Russian customs broker must not only be proficient in customs clearance processes but also have the ability to coordinate with transportation links. As a Shanghai logistics company focusing on railway transportation, Shanghai SBTG deeply integrates customs clearance services with railway transportation and has become a trusted customs broker partner for many enterprises with solid professional capabilities.
1. Core Qualifications: Compliance as the Foundation to Build a Solid Cooperation Basis
The primary prerequisite for a reliable customs broker is to have complete and compliant qualifications. SBTG holds complete international freight forwarding qualifications and customs declaration and inspection qualifications. At the same time, it has completed formal registration with Russian customs and conducts business through officially certified customs clearance channels, fundamentally avoiding risks caused by illegal agents.
We abandon the common “multi-level subcontracting” model in the industry. All customs clearance businesses are operated by our own team, with clear and traceable responsibilities. Relying on the industry reputation accumulated over the years, we have established good cooperative relations with Russian customs, providing stable policy connection guarantees for cargo customs clearance. This is also one of our core advantages distinguishing us from small-scale brokers.
2. Customs Clearance Capability: Local Resources to Solve Core Problems
The core competitiveness of customs clearance lies in local resources. SBTG has established an exclusive service network in Moscow, equipped with a local team familiar with Russian and Russian customs processes, which can synchronize the latest customs policies in real time and accurately interpret the customs clearance requirements for various types of goods.
For different categories of goods, we provide accurate HS code classification services, clarifying access standards and required certification documents in advance. A professional document review team verifies materials such as commercial invoices, packing lists, and railway waybills one by one to ensure complete consistency of information, avoiding inspection delays caused by detailed issues. If the cargo is subject to customs inspection, the local team can arrive at the scene immediately to assist in completing the verification process, clearly explaining the nature and purpose of the cargo, and minimizing the inspection cycle.
3. Transportation Coordination: Railway as the Mainstay to Achieve Integrated Transportation and Clearance
As a Shanghai logistics company focusing on railway transportation, SBTG’s greatest advantage is achieving integrated coordination of “transportation + customs clearance”. We have established long-term direct cooperation with Russian Railways and China Railway Container Transport Corporation (CRCT), locking in exclusive container space for China-Europe Railway Express and China-Russia special trains. Before the goods are shipped, we can simultaneously plan the customs clearance process and arrange the customs clearance schedule in reverse according to the timeliness of railway trains.
For over-dimensional goods such as large-scale liquid filling production lines weighing 388.49 tons, we design a full-chain solution of “railway trunk line + customs clearance + domestic transit”. We report detailed cargo information to Russian customs in advance and complete over-dimensional transportation permits and supporting customs clearance documents. After the goods arrive at the port by railway, there is no need to wait for transshipment, and the customs clearance process can be initiated immediately, realizing seamless connection between railway unloading and customs clearance, and greatly reducing cargo stay costs.
4. Service Guarantee: Full-Chain Control to Reduce Cooperation Risks
A reliable customs broker provides service guarantees throughout the entire process. Through an advanced logistics management system, SBTG realizes real-time synchronization of railway transportation, customs clearance progress, and cargo trajectory. Customers can check relevant information at any time, and the progress of each link is clearly visible.
We have established a 24-hour response mechanism. In case of emergencies such as policy changes, railway scheduling adjustments, or abnormal customs clearance, we coordinate solutions and inform customers synchronously at the first time, eliminating the need for enterprises to connect with multiple parties. For high-value goods, we provide a full-process risk guarantee scheme covering transportation and customs clearance, comprehensively avoiding the risks of cargo damage and loss from packaging reinforcement to customs clearance and release. Adhering to the core values of “reliability, quality, and accountability”, we have achieved 20 years of operation without major customs clearance accidents and established long-term cooperation with more than 400 China-Russia enterprises.
Selecting a Russian customs broker is essentially choosing a full-chain partner that can share risks. Based on compliant qualifications, with local customs clearance capabilities as the core and railway transportation coordination as the feature, Shanghai SBTG has built a comprehensive customs clearance service system. Whether you are transporting ordinary goods, precision equipment, or over-dimensional goods, we can solve Russian customs clearance problems with professional capabilities and ensure smooth entry of goods. Choosing SBTG means choosing a worry-free and reliable Russian customs clearance solution.
